Returns & Exchanges
At Healf, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn fashion items in their original packaging. We strive to make the return process as seamless as our style, ensuring you find your perfect fit without the stress.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original box or bag, ensuring all tags are attached and the garment is in its original condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Track
Take your package to any authorized drop-off location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing